Privacy Policy
Privacy Policy
Last Updated: [Date]
1. Introduction
Welcome to Red Anvil Pty Ltd (Registration number: 2023/885533/07) ("we," "our," or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our online store to purchase golf cart parts and components. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect various types of personal information, as defined by POPIA, including but not limited to:
- Contact information: such as your name, email address, phone number, and physical address.
- Payment information: details necessary to process your orders and payments securely.
- Order history: records of your past purchases, preferences, and shopping behaviour.
- Communications: records of your interactions with us, including emails and customer support requests.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, or other customer support issues.
- To send you promotional materials or marketing communications, subject to your consent.
- To improve our website and services, including customizing your shopping experience.
- To comply with legal requirements, including tax and accounting obligations.
4. Information Sharing and Disclosure
We may share your personal information with:
- Third-party service providers who assist in fulfilling orders, processing payments, and delivering packages.
- Government authorities or law enforcement when required to comply with legal obligations.
- Other third parties with your consent or as otherwise permitted by law.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.
6. Your Rights
You have the right to:
- Access your personal information held by us.
- Correct inaccuracies in your personal information.
- Withdraw your consent for marketing communications.
- Request the deletion of your personal information, subject to legal obligations.
7. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal and accounting requirements.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Red Anvil Pty Ltd
18A Benard Road, Bedfordview, Germiston, 2007
sales@redanvil.co.za
+27(0) 82 896 3727